Bulking Up Your Business: Talent Matters!

The Talent Challenge

Attracting, acquiring, and retaining talent is more challenging than ever before. To be successful, today’s tight labor market should encourage companies to adopt a strategy to develop existing talent. Aside from showing employees you appreciate their contributions, the investment in training and development helps retain employees by letting them know they have the opportunity to grow. Firing an employee in the hopes you’ll be able to hire a solution to your problem is much more of a gamble. As Incipio’s president and founder Molley Rickett likes to say, “If you really examine it, the talent walking out your door is usually not the same talent that is walking in your door.” The days of “plug and play” are in the past.

That’s not to say there isn’t a place for effective recruitment. There likely are some key roles within your company where you simply need to fill that position with outside talent. But thinking first about “bulking up” your talent within your company can be an effective strategy because in this job market it’s time to get creative.

HOW TO BEGIN


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Look at your current workforce and examine whether people are in the right positions. After a review of their strengths you may discover you should rethink some roles. An employee may function best in a different position than that for which they were initially hired. For example, I’ve witnessed a human resources professional blossom and become a valued employee once they were given an opportunity in software development. Communication is key – as is support from leadership. Employees want leaders who care about their well-being. They want to work for leaders who recognize and appreciate them. Having an open and honest conversation is often the best place to start. Perhaps the performance review process makes it clear an employee isn’t meeting expectations. So now you work together to look at their talents from a different perspective. What are their strengths? What do they bring to the table that could help the company grow? If you play to their strengths you’ll develop an employee who is happier, more engaged and more effective for both themselves and the business.

Do You Need to Bulk Up Your Business?

Do You Need to Bulk Up Your Business? Strength Matters

Maintaining a good level of physical fitness while improving our overall health is something we all aspire to achieve. But do we have a similar commitment when it comes to the health of our workplace? If you think of “bulking up” in the sense of working out, and the impact that has on us physically, we don’t gain overall muscle mass and strength through one workout, focusing on a single area. We work the entire body over a sustained period of time in order to achieve the results we want.

From my perspective, we need to take the same approach at work – “bulking up the business” through professional development with an intense, widespread and committed focus to strengthen core competencies across the entire organization.

HOW DO WE BEGIN?

It’s not difficult to get started. I recommend beginning with a simple gap analysis looking at where your company is today compared with where it needs to be in the future. The future could be next week, next year or next decade. In short, where are you now and where do you need to go?

Look at your mission statement and core values – and once you’ve ensured a solid alignment exists there, look closely at how your business, and everyone in it, get things done. Do they align? How do your employees feel about that alignment? Most importantly, understand what forms of professional development work best for solving certain types of issues. Do you want to increase employee morale, engagement and loyalty? Develop leaders for the future? Build your reputation in the community? Increase productivity? All of this and more can be achieved with the right type of professional development!

CONCERNED ABOUT COST?

Professional development doesn’t have to be an expensive undertaking. I would argue instead of asking if you can afford it, you should ask if you can afford not to do it. Professional development takes many forms, and I suggest the most effective forms of professional development take place outside of the traditional classroom learning space that some immediately think of when they picture skill training and development. It’s not always a big dollar or time investment. Mentoring, problem-solving, process mapping and improvement, participating in an organizational task force or project team are great examples of professional development and continuing on-the-job education that one could argue should be a requirement in any industry.

MEASURE YOUR PROGRESS

All professional development investments should be matched with clear operational measures to determine success. Think about what you’re developing, how enhancement in those skills will positively impact certain aspects of your organization’s inputs, outputs, etc., and compare results in key performance metrics before and after the development occurs. I think you’ll find your newly “bulked up” company will be on the road to a healthy future.

Internal Networking As Professional Development – Optimizing Information Exchange & Enhancing Relationships

Outside of a “networking event”, does networking have to be an event?  Absolutely not, and if that is how it is being approached, reevaluate! What about networking within your organization?  What is the value on that front?

Networking is the method used for exchanging information and developing professional relationships through interactions.  Regardless of your skill or comfort when it comes to the practice, networking is a major conduit or “fiber”, the delivery medium, for communication in the business world.

One of the best ways to take the edge and formality off of networking is to integrate it into your business, top to bottom, as a means of ongoing professional development with ALL members of your organization.  In doing so, you shift the perception of networking from something that is done externally with industry peers in other organizations, or with potential clients, to something that is required to optimize your business.  So why is networking critical internally? While it’s easy to see that a networking strategy could improve your chances of landing a job or finding new clients, there is a more basic aspect of networking that can be applied internally to a business.  When networking becomes a key part of an individual, team, or organizational-level professional development plan, a great deal of opportunity for improvement is created.

Let’s look at how networking as professional development works at various levels in an organization.

Front-Line Networking – Critical Information Exchange & Relationship Building

At the front-line level, whether that front-line is on a production floor, in a sales office, or with some other internal team in your business, knowing how individuals perform their jobs, what interdependencies exist, or other aspects of the business workflows, are all critical to optimizing outputs and improving existing processes.  Then add in the value of understanding individual motivations, work styles, communication preferences, and a host of other aspects of how people think and operate. It’s difficult to argue against team members in entry-level or front-line positions putting in the time and effort to understand all of those information points. Networking is how that gets done!

Making networking part of the individual and team-level development plans are great ways to ensure accountability, clarity for results, and that your staff is coached on how to effectively get the information they need to excel in their roles and to do the best work possible.  Team members that understand how the “big picture” works for their whole organization, AND how their own role plays into that, are much more capable of thinking “big picture”, which will begin to add strategic thinking into their daily work effort. They’ll have a more thorough understanding of their peers’ and direct leaders’ operating styles, and have much more efficient feedback channels for them to utilize as they perform their core job functions; the dividends paid from the investment in networking are significant.